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Privacy Policy

Ananda Digital LLC ("Company","we","us") operates anandadigitalllc.com and provides the AI Writing Assistant SaaS platform. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect information you provide when registering, subscribing, or contacting support: name, email, password, billing details (processed by Stripe — we never store card numbers), content you input, and communications sent to us. We also collect data automatically: IP address, browser type, pages visited, and usage analytics via cookies.

2. How We Use Your Information

• To provide, operate, and maintain the Service
• To process payments and manage subscriptions
• To send billing notices and service updates
• To respond to support requests
• To improve the platform and develop new features
• To comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We share information only with trusted third parties necessary to operate the Service (Stripe for payments, cloud hosting, analytics). All third parties are contractually required to protect your data.

4. Data Security

We use SSL/TLS encryption and PCI DSS-compliant payment processing. No internet transmission is 100% secure, but we take all reasonable measures to protect your information.

5. Cookies

We use cookies to maintain sessions and analyze usage. You may disable cookies in your browser; some features may not function properly.

6. Your Rights

You have the right to access, correct, or delete your personal data. Email info@anandadigitalllc.com. We respond within 30 days.

7. Children's Privacy

Our Service is not directed to individuals under 18. We do not knowingly collect information from minors.

8. Changes

We may update this policy periodically. We will notify you via email or site notice of significant changes.

Terms & Conditions

These Terms govern your use of anandadigitalllc.com and the AI Writing Assistant Service provided by Ananda Digital LLC, a US-based limited liability company. By using our Service, you agree to these Terms.

1. Eligibility

You must be at least 18 years of age to use this Service.

2. Subscription & Billing

Our Service is subscription-based, billed monthly in United States Dollars (USD). Subscriptions begin immediately upon payment confirmation and renew automatically unless cancelled.

• Starter Plan: $10.00 USD / month
• Pro Plan: $20.00 USD / month
• Business Plan: $30.00 USD / month

3. Cancellation Policy

You may cancel anytime from your account dashboard or by emailing billing@anandadigitalllc.com or calling +1 (213) 393-6954. Cancellation takes effect at the end of the current billing period.

4. Acceptable Use

You agree not to use the Service to create content that is illegal, harmful, fraudulent, or that infringes third-party intellectual property rights.

5. Intellectual Property

Content you generate belongs to you. Ananda Digital LLC retains all rights to the platform, software, and trademarks.

6. Limitation of Liability

The Service is provided "as is." Ananda Digital LLC shall not be liable for indirect, incidental, or consequential damages to the maximum extent permitted by law.

7. Governing Law

These Terms are governed by the laws of the United States. Disputes shall be resolved through binding arbitration under applicable US law.

8. Changes

We may update these Terms at any time. Continued use constitutes acceptance of changes.

Refund Policy

At Ananda Digital LLC, we put tremendous care into building and maintaining a high-quality AI Writing Assistant. We want every subscriber to feel confident about their investment. Please read this policy carefully before subscribing, as it explains how payments and refunds are handled.

1. Our Commitment to You

We work hard to ensure our platform delivers real, tangible value from the very first use. Our AI tools are available immediately upon subscription, giving you full access to all features included in your chosen plan — no waiting, no limitations. We believe that the best way to experience our product is to use it, and we're confident you'll find it worth every dollar.

2. All Sales Are Final — No Refunds

Because our Service is entirely digital and access is granted immediately upon payment, all subscription payments are non-refundable. Once a billing cycle has been charged, we are unable to issue refunds or credits for unused portions of that period, regardless of when you cancel.

We understand this may feel like a firm policy — and it is — but it reflects the nature of digital services: the moment access is activated, the full cost of providing that access is incurred. We appreciate your understanding.

3. Exceptions Considered

While our general policy is no refunds, we review the following situations on a case-by-case basis with fairness and care:

• Duplicate or accidental charges — If you were billed more than once for the same period due to a system error, we will correct it promptly.
• Unauthorized transactions — If you believe a charge was made without your authorization, please contact us immediately at billing@anandadigitalllc.com and we will investigate.
• Documented service outages — If our platform experienced verified, extended downtime that prevented your access for a significant portion of your billing period, we may issue a prorated account credit at our discretion.

4. Before You Subscribe

We strongly encourage you to review our features, pricing, and plan details thoroughly before completing your subscription. If you have any questions about what's included in each plan, our team is happy to help you choose the right option. Reach us at info@anandadigitalllc.com or call +1 (213) 393-6954 — we'd rather help you make the right decision upfront than have you feel disappointed later.

5. Cancellation

You may cancel your subscription at any time from your account dashboard or by contacting our billing team. Cancellation stops future charges immediately. You retain full access to all features until the end of your current paid billing period. No partial refunds are issued for the remaining days after cancellation.

6. Digital Service — No Physical Goods

Our Service is entirely digital. There are no physical products, no shipping, and no physical returns involved at any stage.

7. Contact Us First

If you're experiencing any issues with the platform, please reach out to our support team before assuming we can't help. Many concerns — technical difficulties, billing questions, or feature confusion — can be resolved quickly and to your satisfaction. We're here for you.